lepak88 Privacy Policy

1. Introduction

lepak88 ("lepak88", "we", "us", "our") operates the online gaming platform at lepak88.club and takes the privacy of its registered players and website visitors seriously. This Privacy Policy describes the categories of personal data that lepak88 collects, the purposes for which such data is processed, the circumstances under which it may be shared with third parties, the measures taken to protect it, and the rights available to data subjects in relation to their personal information.

By registering for an Account on the lepak88 Platform or by continuing to use the lepak88 website, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not use the lepak88 Platform.

This Privacy Policy should be read alongside the lepak88 Terms & Conditions, which govern the overall relationship between lepak88 and its registered players.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you register for a lepak88 Account or interact with lepak88 services, we collect the following categories of personal data that you provide to us directly:

• Identity data: Full legal name, date of birth, gender, nationality
• Contact data: Email address, mobile phone number, residential address
• Verification documents: Copies of government-issued ID (Malaysian MyKad, passport, or equivalent), selfies or photos submitted for facial verification, proof of address documents
• Financial data: Payment method details (eWallet identifiers, bank account numbers where applicable for withdrawals, card details where permitted by the payment processor) — note that full card numbers are not stored by lepak88 and are processed exclusively through PCI DSS-compliant payment gateways
• Account preferences: Username, password (stored in hashed form only), communication and notification preferences, responsible gaming limit settings

2.2 Information Collected Automatically

When you access the lepak88 Platform, certain technical and behavioural data is collected automatically:

2.3 Information from Third Parties

In limited circumstances, lepak88 may receive personal data about you from third parties, including: identity verification service providers (for KYC purposes), fraud prevention agencies, payment processors confirming transaction status, and in cases where you have explicitly consented, social login providers. Any such data is handled in accordance with this Privacy Policy.

3. How We Use Your Personal Data

lepak88 processes your personal data for the following purposes:

• Account creation and management: To register your Account, verify your identity and age, and maintain your player profile on the lepak88 Platform
• Service delivery: To provide access to games, process deposits and withdrawals, apply bonuses, and deliver all Platform features to which you are entitled
• KYC and regulatory compliance: To verify your identity, age, and address in accordance with international gaming authority requirements and applicable anti-money laundering obligations
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other forms of prohibited conduct on the Platform
• Customer support: To respond to your queries, resolve disputes, process complaints, and provide ongoing service assistance
• Responsible gaming: To monitor gaming behaviour for indicators of problem gambling and to administer responsible gaming tools including deposit limits and self-exclusion where requested
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications
• Platform improvement: To analyse usage patterns, troubleshoot technical issues, and improve the lepak88 Platform experience
• Legal obligations: To comply with applicable laws, regulations, court orders, and requests from competent authorities

4. Legal Basis for Processing

lepak88 processes personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the services described in the lepak88 Terms & Conditions, including Account administration, payment processing, and game access
• Legal obligation: Processing required to comply with KYC, AML, and other regulatory obligations applicable to lepak88 as an online gaming operator
• Legitimate interests: Processing for fraud prevention, security monitoring, responsible gaming oversight, and Platform improvement, where such interests are not overridden by your rights
• Consent: Processing for marketing communications, non-essential cookies, and any other purpose where consent has been specifically sought and obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing

5. Data Sharing and Disclosure

5.1 Service Providers

lepak88 shares personal data with carefully selected third-party service providers who process data on our behalf under contractual data processing agreements. These categories of providers include: identity verification and KYC service providers, payment processing partners (including FPX network operators, Touch n Go eWallet, Boost, Visa, and Mastercard processing entities), cloud infrastructure and hosting providers, fraud detection and cybersecurity vendors, customer support platform providers, and game content providers where gameplay data is technically transmitted through their systems.

All third-party processors are required to implement appropriate technical and organisational security measures and are prohibited from using your personal data for any purpose beyond the specific service they provide to lepak88.

5.2 Regulatory and Legal Disclosure

lepak88 may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory requirement. Where legally permissible, lepak88 will notify affected players of such disclosures.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a material part of lepak88's business assets, personal data held by lepak88 may be transferred to the acquiring entity. Players will be notified of any such transfer and of any material change to privacy practices that results from it.

6. Cookies and Tracking Technologies

The lepak88 Platform uses cookies and similar tracking technologies to maintain session state, remember your preferences, detect fraud, and analyse Platform usage. The categories of cookies used are:

• Strictly necessary cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled.
• Functional cookies: Store your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect aggregate, anonymised data about how players use the Platform to help lepak88 improve the service.
• Marketing cookies: Used to deliver relevant promotional communications where you have consented. These can be disabled via your browser settings or by contacting lepak88 support.

You can manage cookie preferences through your browser settings. Disabling cookies beyond strictly necessary ones may affect Platform functionality. For details on how to manage cookies in your browser, refer to your browser's help documentation.

7. Data Retention

lepak88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Account and transaction data: Retained for a minimum of five years following Account closure to satisfy anti-money laundering and regulatory record-keeping requirements
• KYC documents: Retained for the duration of your Account and for a minimum of five years after closure
• Customer support records: Retained for three years following resolution of the relevant support interaction
• Marketing consent records: Retained for the duration of your consent and for three years following withdrawal

When personal data is no longer required and no legal retention obligation applies, lepak88 will securely delete or anonymise it.

8. Data Security

lepak88 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the lepak88 Platform
• Password storage using one-way cryptographic hashing — lepak88 never stores plain-text passwords
• Optional two-factor authentication (2FA) for all player Accounts
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of Platform infrastructure
• Incident response procedures for detecting, investigating, and managing data security breaches

While lepak88 takes all reasonable precautions to protect your data, no digital transmission or storage system is completely impenetrable. You are responsible for maintaining the security of your Account credentials and for notifying lepak88 immediately at [email protected] if you suspect any unauthorised access to your Account.

9. Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data lepak88 holds about you:

• Right of access: To request a copy of the personal data lepak88 holds about you
• Right to rectification: To request correction of inaccurate or incomplete personal data
• Right to erasure: To request deletion of your personal data, subject to lepak88's legal retention obligations
• Right to restriction: To request that lepak88 restrict the processing of your data in certain circumstances
• Right to data portability: To receive your personal data in a structured, commonly used, machine-readable format
• Right to object: To object to the processing of your data for direct marketing purposes at any time
• Right to withdraw consent: To withdraw consent to any processing based on consent, without affecting prior processing

To exercise any of these rights, please contact lepak88 by email at [email protected] with a clear description of your request. lepak88 will respond within 30 days. We may need to verify your identity before processing certain requests.

10. Children's Privacy and Age Restriction

11. Third-Party Links

The lepak88 Platform may contain links to third-party websites or services (for example, payment processor portals). lepak88 is not responsible for the privacy practices of any third-party websites and this Privacy Policy does not apply to them. We recommend that you review the privacy policies of any third-party sites you visit via links from the lepak88 Platform.

12. Changes to This Privacy Policy

lepak88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform features. Material changes will be communicated to registered Players via email notification or a prominent notice on the Platform at least 14 days before the revised Policy takes effect. Your continued use of the Platform following the effective date of any updated Policy constitutes acceptance. The "Last Updated" date at the top of this page indicates when the current version was published.

13. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or to the personal data lepak88 holds about you, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the lepak88 Platform
• WhatsApp: Available 24/7 — contact details provided upon Account registration

This Privacy Policy was last updated on 11 June 2026 and supersedes all previous versions.